Frequently Asked Questions


Have questions? We have the answers! If the answer to your question is not included below, please feel free to call our office.


Do you allow pets?

Please refer to the unit posting on our website for pet information.

What is the standard lease term?

Our standard lease term is a 12-month lease for houses and apartments. Upon completion of the lease, it will transition into a month-to-month contract, giving you the freedom and convenience to stay as long as you wish or to move with a 30-day notice.

Do you offer a 6-month lease option?

We currently do not offer 6-month lease options.

Do you charge an application fee?

We currently charge a $50 application fee per applicant over the age of 18. The application fee is paid at the time of submission with a credit or debit card.

How do I know if I’m a qualified applicant?

Please refer to our Rental Occupancy Criteria as follows:

To complete a rental application, you must be prepared to provide 2 years of residential history as well as contact information for your rental references. You will also be asked to provide information on your monthly income, and please note that most properties require that the applicant's combined gross income is at least three (3-4) times the monthly rent amount.

Each resident over the age of 18 must submit a separate rental application.

Credit Requirements:
Credit score requirements vary by property and are based on the number listed in the advertisement. Minimum credit score requirements may range from 625 to 700+, depending on the specific property and its criteria. Applicants are encouraged to review the individual listing for exact requirements before applying.

Applicants must have no felony convictions within the past five (5) years.

Management evaluates all applications in a consistent manner and does not discriminate against any protected classes under Fair Housing laws, including individuals with disabilities. All approval or denial decisions are made strictly in accordance with established application criteria and applicable Fair Housing regulations.

Rent Payment

When is rent due?
Rent is due in the first of every month. A late fee is assessed after 5 p.m. on the 5th of the month if we have not received your payment by then. Rent is payable via your online portal with a credit or debit card, ACH routing number, personal check, cashier's check, or money order.

What is the late fee for rent?
The late fee is $50 for houses and apartments and $15 for storage units and garages. This will be added to the rental amount due. This fee is added at 5 p.m. on the 5th of the month.

Lease & Renewal

When does my lease expire?
Please refer to your lease for expiration information. If you need a copy of your lease, please call our office at 402-371-0203 or email admin@doversite.com, and we would be happy to send you a copy.

How many days’ notice do I need to give if I plan on moving?
All leases end on the last day of the month. You must give 30 days’ notice, IN WRITING, due on the first of the month before your move-out date. If you want to move on a date other than the last day of the month, you may do so, but you are responsible for rent to the end of the month. For more specifics, please refer to your lease.

When will I receive my security deposit?
We will mail your security deposit to you within 14 days of your move-out date. We mail it to the forwarding address you provide us on your move-out notice.

Do I need Renter’s Insurance?
Renter’s Insurance is not necessary; we do, however, HIGHLY recommend adding a policy.

Maintenance

How do I make a maintenance request?
The easiest way to make a maintenance request is by submitting it through your online portal. Please review the following guidelines when submitting a work order. 

Utilities and Other Questions

What utilities are included?
This varies from unit to unit. Please check the unit details when applying, as any utility fees will be included there, along with the utilities the fee covers. This information will also be in your lease agreement.

Are your apartments smoking or non-smoking?
All of the properties are non-smoking, including no electronic cigarettes or other cigarette alternatives.